Services can be canceled at any time without penalty (see point 6 at wiredwest.net/about/terms-and-conditions/ for exact policy language). Here cancellation of services means maintaining neither Broadband Internet nor Digital Phone Service. There is no services suspension option.
If you cancel your Digital Phone Service, you will lose your phone number unless you have it ported to another carrier before cancellation. But before you cancel consider that the phone number and Telo phone adapter can be taken with you and used elsewhere in the U.S. If you do relocate your Telo, be sure to update your location with Ooma customer support to maintain 911 services.
If services are reinstated within twelve months following cancellation, the activation fee is waived. After twelve months a $99 activation fee will be charged upon reinstatement of services.
